CHATSPIN PRIVACY POLICY
Your privacy and security are fundamental to the Chatspin online social discovery experience. Learn how we handle information, protect media streams, and honor your privacy rights.
01 Introduction & Scope
Welcome to Chatspin ("we," "our," or "us"). Chatspin provides a real-time, peer-to-peer random video communication and social discovery service accessible via https://eng-us-chatspin.com/. This Privacy Policy governs your access to and use of our web application, mobile-optimized platform, and associated services.
By using Chatspin, you acknowledge that you have read, understood, and agreed to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue your access to Chatspin immediately.
02 Zero Video & Audio Recording Policy
Video and audio streams are established directly between participating users via peer-to-peer (P2P) WebRTC protocols utilizing Datagram Transport Layer Security (DTLS) and Secure Real-time Transport Protocol (SRTP). Media data flows directly between client browsers without being recorded on or written to our servers.
03 Information We Collect
We collect minimal information necessary to deliver, maintain, and protect our services:
- Account Credentials: If you register a free account, we collect your display username, email address, hashed password, and selected gender preference.
- Technical Device & Session Data: IP addresses (anonymized where required), browser type, operating system version, preferred language, and time stamps required for signaling WebRTC connections.
- Usage & Token Activity: Daily login check-in records, token balance history, Mystery Box progress, and reward redemptions.
- Safety & Moderation Logs: User reports, block triggers, automated AI content screening flags, and enforcement metadata designed to combat Terms of Service violations.
04 Local AR Mask & Computer Vision Data
Chatspin's Augmented Reality (AR) face mask feature performs facial keypoint tracking entirely client-side within your web browser. Facial coordinate geometry is calculated locally using client GPU/CPU resources.
Facial keypoint coordinate data is never saved, uploaded, transmitted to remote cloud servers, or sold to third-party facial recognition providers. Once your camera stream stops or your browser closes, local facial keypoint frames are instantly purged from volatile memory.
05 How We Use Collected Information
Non-media operational data is used strictly for legitimate business and technical purposes:
- Facilitating instant WebRTC signaling and peer matching connections.
- Managing your reward token balance, streaks, and Mystery Box rewards.
- Enforcing community safety rules, detecting malicious bots, and preventing spam.
- Optimizing browser performance, responsive design layouts, and network node selection.
- Complying with statutory legal obligations and responding to valid law enforcement requests.
06 Your Data Protection Rights (GDPR & CCPA)
Depending on your jurisdiction (such as the European Economic Area, UK, or California), you possess specific privacy rights regarding your personal information:
- Right to Access: You can request copies of your registered profile data held by Chatspin.
- Right to Erasure (Account Deletion): You may request the permanent deletion of your account and associated token vault records.
- Right to Rectification: You can update inaccurate profile details directly inside your account panel or by contacting support.
- Right to Opt-Out: You may control non-essential browser local storage preferences via your browser settings.
07 Age Requirement (18+ Only)
Chatspin is strictly restricted to individuals who are 18 years of age or older (or the legal age of majority in your jurisdiction). We do not knowingly collect personal data from minors. If we discover that a user under 18 has created an account or accessed the platform, we take immediate action to terminate the session and delete associated data.
Privacy Inquiries & Support
If you have questions regarding this Privacy Policy, wish to exercise your data subject rights, or need assistance with account erasure, please visit our help center or contact our Privacy Protection Team via the Chatspin main portal.